A few years ago, Netflix released a slide deck that shows all its new employees. This slide deck is said to be "the most important document to come out of Silicon Valley", at least according to Sheryl Sandberg (COO, Facebook). I'll provide you with the slide deck below, but if there is one thing you should take away from the deck it is this;
Hard work does not matter.
If you have been to Silicon Valley, no doubt you already understand what I am talking about. After all, this slide deck has completely changed the way HR is done in the valley. For those that are struggling to understand why Netflix would tell this to their employees, I'll share the following analogy with you.
Picture an apprentice locksmith. You pay them $100 to get the keys out of your car. This process takes 30 minutes of hard work.
Picture an experienced locksmith. You pay them $100 to get the keys out of your car. This process takes 30 seconds with next to no work required.
How much input you put into your work is irrelevant. The only thing that matters is your output. With this change in mentality, Netflix changed the social contract of the organisation in a way that has since become a staple of Silicon Valley culture. You are not joining a family, you are joining a team, and when the game changes, your team must be evaluated on its output.
This strategy has helped Netflix stay alive, stay agile, and be ahead of its competitors. Remember that Netflix first started sending DVDs by post to its customers. This output focus mentality has allowed it to pivot to streaming and keep a lean, agile and efficient team.
Written by Javier Rojas